What accelerates value
- Category specialists when needed
- Agreed SLA compliance
- Industry best practices
Managed Services
Your procurement operation, running smoothly
We take transactional and contract operations off your plate so your team can focus on strategy and business value.
Outcomes
- More efficient and transparent operations
- Measurable SLAs across the purchase cycle
- Lower fixed cost for the function
- Scale without increasing headcount
How we do it
- 1BPO model design and transition
- 2Purchasing & contracts operations
- 3Reporting and continuous improvement
- 4Integration with ERP and e-procurement
BPO — Managed Services
More than running procurement
We combine talent, technology, and data so your procurement function delivers more value with less friction — not just more people.
- 1
Specialized talent
Expert sourcing teams, scalable to your operation and business units.
- 2
Analytics and artificial intelligence
We turn spend data into savings opportunities, consolidation, and purchase channel improvement.
- 3
Contracts and continuity
We monitor contractual compliance and supplier performance so value does not leak away.
- 4
Continuous improvement
We optimize operations proactively, with data and market best practices.
- 5
ESG commitment
We track supplier programs on diversity, female leadership, communities, and carbon footprint.
What automates the operation
- Contract management tools and templates
- Catalogs and marketplace
- Procurement technology integrated into the service
A model for every type of spend
Strategy, technology, and specialized teams for each segment — from strategic spend to tail spend.
Strategic spend — where the greatest value is
- Category management and strategic sourcing
- Cost analysis and key category management
- Agreement and contract administration
- Value capture and transformation
Tactical and spot spend — speed and control
- Tactical category and tail spend management
- Catalog-based procurement and guided buying
- Help desk and systems support
- Compliance, performance, and supplier risk
Control tower — full visibility
- Supplier intelligence, analytics, and project tracking
- Contract management and market intelligence
- Corporate governance and process improvement
- Automation and ERP integration
Technology included in the service
- Category workbench, catalogs, and guided buying
- Simplified sourcing and AI assistants
- Buyer portal integrated with SAP and your systems
- End-to-end visibility for decision-makers
World-class platforms as a service: leading technology without investing in licenses or proprietary systems.
Every dollar of spend, well managed
We free your strategic team to focus on creating value, while tactical operations run with agility and control.
Strategic Spend
~80% of total spend~10% transactions
Where we negotiate terms that move P&L.
- Specification review and total cost of service
- Demand management with an external expert perspective
- Negotiation of exceptional supplier terms
- We implement the change, not just recommend it
Tactical Spend
~15% of total spend~30% transactions
Efficient day-to-day purchasing operations.
- Request management aligned to your policies
- Fewer steps and simpler approvals
- Full visibility with outsourced operations
- Optimized purchase channel
Tail Spend
~5% of total spend~60% transactions
Agility and control in low-value purchases.
- Guided buying that simplifies the process
- Automation and compliance via catalogs
- Adherence to prices and agreements already negotiated
- Proactive management of agreements and relevant categories
The model that fits your need
Four ways to work together. We choose the one that best matches your urgency, complexity, and business goals.
Immediate reinforcement
Staff Augmentation
- Professionals with the exact profile you need
- Vacancy coverage, technical fit, and digital tools
- Legal, regulatory, and labor management included
- Ideal for operational continuity or targeted reinforcement
Monthly fee per resource, with supervision from your team.
Full operation
BPO
- We outsource people, processes, and results
- Control towers and digital models for greater visibility
- Recruitment, training, and management on our side
- Impact in 24–36 months: savings and sustainable operations
Clear monthly fee tied to volume and results.
Technology included
Digital BPO
- People, processes, and platform in a single service
- Procuretech, control towers, and analytics with no upfront investment
- Standardized processes with real-time visibility
- Multi-country operations on one integrated platform
Monthly fee + usage fee tied to efficiencies achieved.
End-to-end results
Integrated Managed Services
- Efficiency and transparency from day one
- We free your team for strategic work
- Integration with ERP, e-procurement, and analytics
- Track record in mining and extractives: +100 FTE in long-term operations
Recurring model aligned to SLAs, volume, and value capture.
Results that are measured and visible
We track user satisfaction, operational quality, and perceived value — with clear indicators and actionable reports.
- Satisfaction surveys by users, operations, and services
- Coverage and ratings by spend segment
- Dashboards with full operational flow visibility
- Timely tracking of purchases and purchase orders
Full control of the purchase cycle
We track every initiative end to end: tickets, traceability, progress, and compliance — with permanent visibility for your team.
- Tickets with interaction history per initiative
- PO control, approvals, and automated notifications
- Timelines and results dashboards per purchase order
- Executive summary to activate service improvements
We operate on our own platform or adapt to yours, integrating with your processes and policies without friction.
We share risk. we measure and execute with you
Diagnostic · Verifiable results · Cash neutral.